Law 4002/2011 Greece

    Overview

    Law 4002/2011, enacted by the Hellenic Parliament on August 22, 2011, establishes the regulatory framework for games of chance in Greece. It outlines licensing procedures, operator obligations, enforcement mechanisms, and the role of the Hellenic Gaming Commission (HGC) in overseeing both land-based and online gambling activities. 

    Regulation Summary

    Timeline
    • August 22, 2011: Law 4002/2011 published in the Government Gazette (FEK A' 180) and entered into force on the same date
    What Businesses Are Affected
    • Operators of games of chance, including online betting and casino platforms
    • Technology providers offering gambling software or hosting infrastructure
    • Affiliates or advertisers promoting gambling services in Greece
    Exemptions
    • Games of chance operated directly by the state or under monopoly rights prior to liberalization
    • Private, non-commercial games not open to the general public
    Responsibilities for Businesses
    • Secure a license from the Hellenic Gaming Commission (HGC) before offering services
    • Maintain servers and systems that enable real-time monitoring by the HGC
    • Comply with anti-money laundering (AML) regulations and submit periodic financial reports
    • Prevent access by minors through robust age verification measures
    • Promote responsible gaming through self-exclusion mechanisms, betting limits, and user warnings
    Specific Responsibilities for Website Owners
    • Clearly display valid licensing and authorization numbers
    • Implement age gating measures to verify a user's age before allowing registration or access to gambling services
    • Integrate responsible gambling tools such as session timers, deposit limits, and reality checks
    • Include visible links to addiction support services on every page of the gambling platform
    • Host the platform on infrastructure that is registered with and accessible by the HGC
    Additional Requirements
    • Only approved games and software may be offered to users
    • Advertising must not target minors or vulnerable individuals, and must comply with content restrictions
    • Operators are required to maintain a distinct player account for each user with transparent transaction logs
    Individual Rights

    • The law does not directly establish individual user rights. However, players' rights regarding personal data, account access, and privacy are governed under Greece's implementation of the GDPR.

    Enforcement
    • Supervised by the Hellenic Gaming Commission (HGC)
    • Violations may lead to fines up to €500,000 (approx. USD 550,000), license suspension, or full revocation
    • The HGC is empowered to block unlicensed websites and impose access restrictions in cooperation with ISPs and payment processors
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